Are You Like Most People?

Are You Like Most People?

Dear fellow listeners, Here is a fun quiz: the phrase “seek first to understand, then to be understood” comes from which of the following? The LEAD 365 segment on high impact listening. The LEAD 365 segment on leaning in to healthy conflict. Steven Covey’s...
A Desire to Understand

A Desire to Understand

In last week’s post, I referred to a simple comment from a client in a coaching session as we talked about the concept of “seeking to understand”—a term coined by Stephen Covey and a critical piece of our Leaning Into Healthy Conflict model. The comment he...