The Terrible Power of Anxiety

The Terrible Power of Anxiety

When my husband and I were engaged, we got into a car accident on the way home from seeing a movie. A blizzard had started up while we were at the theater. It was clear when we got there, an icy mess when we left. Josh lost control of his car on the ice-filmed road...
Vulnerability and the Johari Window

Vulnerability and the Johari Window

Remember the Johari Window?  Many of us were introduced to the Johari Window in the chapter on Feedback.  If you went back to your slides, you would notice that there are 4 quadrants.  In the upper right is the “I know, You know” box.  In the lower right is the “I...
When Things Get Weird

When Things Get Weird

Remember the Human System? It’s the reason so many of us don’t do well giving or receiving feedback. Here’s a quick recap, worded a little differently than you may have seen it before: We are unique, with different beliefs, values, passions, gifts...
Giving Long-Overdue Feedback

Giving Long-Overdue Feedback

Early in my career I ran a database, and I trained a lot of people how to use it. Being new to the database, the people I trained often made little mistakes. I didn’t want to hurt their feelings or seem overly critical, so I didn’t say anything. Instead, I’d just fix...