Trust

Trust

Trust is at the heart of building great teams. Without it, a cascade of negative things that hurt the team takes place: reluctance to have healthy conflict, unwillingness to make commitments, avoidance of accountability, and a failure to look at real results...
The Five Fingers of Trust

The Five Fingers of Trust

Back when we taught at your team-building retreat we talked about the Eight Characteristics of a Great Team. Can you remember any of the characteristics? (I’ve listed them all for you at the bottom of this post if you want a reminder.) One of them is trust. When...
Upside Down and Inside Out

Upside Down and Inside Out

Back in December I shared a music video from the band Ok Go. I so highly value creativity, art, and music that I could post on something like that every week, but I hold back. Recently, though, our Leading by DESIGN team has been talking about innovation, which we...
Great Onboarding

Great Onboarding

Part of building great teams is getting the right people on the bus. And getting the right people on the bus means having a great onboarding process. This is indispensable to helping them get started on the right foot. Onboarding looks a little different with each...