All leaders, regardless of industry, position, education, or experience, have at least one thing in common: They all work with humans. In fact, leaders are humans themselves! And as frustrating as it can be, humans often behave in ways that don't make sense....

A man was inside his house during terrible rainstorm. The streets began to flood. Terrified, he prayed to God to rescue him. As he was praying, there was a knock at the door. It was his neighbor, offering him a ride to safety. The man was too afraid to move. He...

(This post was first published on the blog on January 25, 2016.) One of the classic ways leaders lose credibility and create big problems is by trying to cover up their errors. Whether it is a failure of competence (not a huge deal if it's rare) or a failure of...

(This post was first published on the blog on March 20, 2016.) Two of the important things that great leaders do well are expressing thanks and expressing apologies. Learning to give credit where credit is due and owning up to the times we need to do better are key...

There is a certain way our dysfunction manifests itself that I believe is incredibly powerful and potentially destructive: False Beliefs. Beliefs are the things we know to be true but can't prove. Beliefs drive our behavior; they can be big (like a belief in God) or...